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How to restrict access to certain destinations for My Users?

Managing user access to specific destinations is essential for maintaining data security and operational efficiency in KOOB. As a DMC Admin, you can control which destinations users can access, ensuring that team members only manage relevant products and bookings.

With KOOB, you can:
βœ… Protect sensitive data by restricting access to specific countries.
βœ… Improve team efficiency by assigning users to designated operational areas.
βœ… Prevent unauthorized modifications to products outside a user’s scope.

πŸš€ Objective: Ensure operational clarity and security by restricting user access to specific destinations.

 

How to restrict destination access for users ?

To define user access to specific destinations, follow these steps:

  • Log in to KOOB and navigate to Organization.
  • Find the user you want to restrict and click the pencil icon ✏️ at the end of the row.

 

  • Scroll down to the Associated Rights section and locate the Country list.

  • Assign the appropriate access level for each destination:
    • No Access β†’ The user cannot view or manage products in this destination.
    • Viewer β†’ The user can see products but cannot modify or book them.
    • Editor (Recommended) β†’ The user can view, modify, and book products in this destination.

  • Click "Save Changes" to apply the restrictions.

πŸ“Œ Tip: Users with No Access to a destination will not see any hotels or experiences from that country in their KOOB account.
πŸ“Œ Note: DMC Admins always have full access to all destinations and cannot be restricted.

 

Modifying destination access for an existing user

If you need to update a user’s destination access, follow these steps:

  • Navigate to Organization > Users.
  • Select the user by clicking the pencil icon ✏️.

  • Under Associated Rights, adjust the Country list settings.

  • Click Save to confirm the changes.

πŸ’‘ Tip: You can update user access anytime, allowing flexibility as team responsibilities evolve.

 

Takeaways

βœ… Enhanced data security – Prevents unauthorized access to specific markets.
βœ… Optimized workflows – Users manage only the destinations relevant to them.
βœ… More accurate reporting – Avoids confusion from users accessing unnecessary data.
βœ… Greater operational control – Assign clear responsibilities to each team member.

πŸ“Œ Why this matters: Limiting access prevents errors, secures confidential data, and improves workflow efficiency within your DMC.

 

FAQs

πŸ”Ή Q: Can a user have access to multiple destinations?
βœ… Yes! You can assign different permissions per destination, allowing full access to some countries while restricting others.

πŸ”Ή Q: Can a DMC Admin be restricted from certain destinations?
❌ No, DMC Admins have full access to all destinations and cannot be restricted.

πŸ”Ή Q: What happens if I don’t assign a destination to a user?
⚠️ If no destinations are assigned, the user will not have access to any products or bookings in KOOB.

 

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πŸ“Œ Need help? Check out our KOOB Knowledge Base or contact KOOB Support for further assistance. πŸš€