✅ Limit visibility and booking access to specific countries or regions
✅ Assign destination-specific roles per user (Editor, Viewer, No Access)
✅ Customize team access for better control and collaboration
🚀 Objective: Manage which destinations your team can access, view, or book—based on their role and market responsibilities.
Accessing user destination permissions
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Log in to your KOOB TO account
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Click on “Organization” in the left-hand menu
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Scroll to the Users section
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Click on the name of the user you want to restrict
📌 You must be an Admin to manage destination access for other users.
Setting destination-specific access
Once inside a user’s profile, you can assign a different level of access for each destination.
| Access Level | Description |
|---|---|
| Editor | Can view, book, and manage trips and client folders |
| Viewer | Can only view product factsheets (hotels, activities, programs) |
| No Access | Cannot see or interact with any product from that destination |
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Scroll to the Destination Permissions section
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Select a destination (e.g., Vietnam, Spain, South Africa...)
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Choose the appropriate access level: Editor, Viewer, or No Access
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Repeat this process for each relevant destination
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Click “Save” to apply the changes
📌 Tip: You can assign Editor access to key markets, and limit other regions with Viewer or No Access.
| 📌 Example: If your team member only handles Latin America, restrict them from Asia and Europe by setting those regions to No Access. |
Modifying destination access for existing users
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From the Users list, click the ✏️ icon next to a user’s name
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Update their access levels per destination
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Click “Save Changes” to confirm
📌 Tip: Review destination access quarterly or whenever your team’s responsibilities shift.
Deactivating access to all destinations
If a user should no longer access any region temporarily:
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Set all destinations to “No Access”
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Or use the Archive icon to temporarily deactivate the user’s account
📌 This is useful for employees on leave, interns, or consultants between projects.
Takeaways
✅ Open the Organization tab and access the user’s profile
✅ Assign Editor, Viewer, or No Access levels per destination
✅ Restrict access to protect sensitive product and pricing info
✅ Review destination permissions regularly based on roles
✅ Deactivate accounts or block all regions if temporary suspension is needed
FAQ
Q: Can a user have Editor access in one country and Viewer in another?
✅ Yes. KOOB supports destination-specific access settings per user.
Q: What happens if I set a destination to No Access?
🛑 The user will not be able to see or interact with any product from that region.
Q: Can I bulk edit destination access for multiple users at once?
📌 No, each user must be edited individually for destination-level control.
Q: Can I restrict DMC messages or notifications by destination?
📌 Not directly, but users won’t receive updates on destinations where they have No Access.
Related articles
- How to register and request access to KOOB as a Tour Operator?
- How to configure my organization’s information ?
- How to invite users and manage their rights in my organization?
- How to restrict user access to certain destinations?
- How to check the last login time of a user in my organization?
📌 Need help? Visit the KOOB Knowledge Base or contact KOOB Support 🚀