What are the different types of hotel bookings and availability on KOOB?

✅ Book a single hotel for a client
✅ Manage multiple bookings in one Client Folder 📂
✅ Choose between On Request, Allotment, or Live Inventory availability
✅ Track and modify bookings easily in KOOB

🚀 Objective: Understand the different types of hotel bookings available in KOOB and how to select the best option based on availability and client needs.

Types of hotel bookings in KOOB

KOOB allows you to book hotels in two main ways depending on your client’s needs:

🛏️ Single hotel booking (standalone booking)

Book a hotel without linking it to a full trip itinerary.
Ideal for short stays, add-ons, or last-minute hotel reservations.
Can be booked independently from the Trip Designer.

📌 Example: A client needs one extra night in Bangkok before their main itinerary begins. You book a single hotel night separately.

💡 Tip: Standalone hotel bookings still appear under Client Folders, making it easy to track them.

👉Discover the full article : How to book a hotel (From scratch: single booking)?

📂 Multiple hotel bookings in a client folder

Book multiple hotels for the same group of clients.
Useful for multi-city trips or complex itineraries.
All bookings are stored under the same Client Folder, allowing easy access.
Ideal for group bookings, FITs, and customized itineraries.

📌 Example: A 10-day Thailand itinerary requires Hotel bookings ONLY for:

Bangkok (3 nights) 🏙️
Chiang Mai (3 nights) 🏯
Phuket (4 nights) 🏝️

💡 Tip: The Client Folder centralizes all hotel bookings, allowing you to track, modify, or cancel bookings in one place.

👉Discover the full article : How to book a hotel (From a Client Folder: Multiple Bookings)?

Types of hotel availability in KOOB

When booking a hotel in KOOB, you will see different availability statuses that impact how and when the booking is confirmed.

🟠 On Request booking

The booking is not instantly confirmed and must be validated by the hotel.
Status remains "On Request" until the hotel accepts or declines.
You will receive a notification when the status is updated.

📌 Example: You request a Deluxe Room at a small boutique hotel, but availability needs to be checked manually.

💡 Tip: If the hotel is fully booked, the DMC may propose an alternative room type or a nearby hotel.

Allotment DMC (pre-negotiated availability)

The DMC has pre-allocated rooms with the hotel.
The booking is instantly confirmed (unless allotment is sold out).
No need for hotel validation, as rooms are pre-secured.
Often available in popular hotels or high-season destinations.

📌 Example: The DMC has secured 5 rooms allotment/night at the Phuket Resort Beach; you book and receive immediate confirmation.

💡 Tip: Allotment bookings are the fastest way to secure availability without delays.

Live Inventory Channel Manager (real-time availability)

Connected directly to the hotel’s reservation system.
Availability and prices are updated in real time.
The booking is instantly confirmed without DMC validation.
Ideal for last-minute bookings or high-demand hotels.

📌 Example: A traveler needs a hotel in Singapore for the next week. You book via Live Inventory, and confirmation is received instantly.

💡 Tip: If a hotel offers both On Request and Live Inventory, prioritize Live Inventory for faster confirmation.

Comparing hotel booking types in KOOB

Booking Type	Confirmation Speed	Best for	DMC or Hotel Involvement?
On Request 🟠	Slow (requires hotel approval)	Boutique hotels, custom requests	Hotel validates with the hotel
Allotment DMC	Fast (instant if rooms available)	Group bookings, peak season stays	No need for hotel validation
Live Inventory	Instant (real-time availability)	Last-minute bookings, high-demand hotels	No need for hotel validation

💡 Tip: For urgent bookings, use Live Inventory or Allotment DMC for the quickest confirmation.

Takeaways

✅ Single hotel booking for standalone stays, multiple bookings for full trip itineraries.
✅ On Request bookings require hotel validation, while Allotment and Live Inventory offer instant confirmation.
✅ Client Folders store multiple hotel bookings, making management easier.
✅ Live Inventory is the fastest way to secure last-minute bookings.
✅ Allotment DMC is best for pre-secured bookings.

FAQs

Q: What is the difference between a Single Booking and a Client Folder?

✅ Single Booking: A standalone hotel reservation, ideal for short stays or last-minute needs.
✅ Client Folder: A grouped collection of multiple hotel bookings for an itinerary, ensuring easy tracking and management.

Q: Which booking type should I prioritize for urgent reservations?

Live Inventory → Provides immediate confirmation through the hotel’s system.
Allotment DMC → Offers instant booking if pre-secured rooms are available.
⚠️ Avoid On Request if you need fast confirmation, as hotel approval is required.

Q: Can I modify or cancel a hotel booking after confirmation?

✅ Yes! You can update guest details, modify dates, or cancel a booking directly from My Bookings in KOOB.

Q: What happens if a hotel declines an On Request booking?

⚠️ If a hotel refuses a request, the DMC may suggest an alternative room type or a different hotel. You will receive a notification in KOOB.

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🚀 Need help? Visit our KOOB Knowledge Base or contact KOOB Support for assistance. 🚀