✅ Limit access to specific countries or markets
✅ Declutter your catalog by removing unused destinations
✅ Stay focused on active markets and operational scope
🚀 Objective: Learn how to disable access to DMCs' products by managing destination settings in KOOB.
📌 Why would you stop accessing a DMC’s products?
- You no longer sell a specific destination
- You want to narrow your focus to key markets only
- You no longer wish to receive rates, availability, or updates for a region
📌 Important: This action does not delete the DMC connection, but their products will no longer appear in your catalog.
How to disable access to a destination ?
You can hide all products related to a destination by removing it from your organization settings.
Steps:
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Go to the “Organization” section in KOOB
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Click “Edit Organization” (top-right)
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Navigate to the “Parameters” section
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Under “Destinations Settings”, uncheck the country you want to remove
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Click “Save Changes”
✅ Result:
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You will no longer see hotels, experiences, or trips related to that country
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You can re-enable the country at any time
📌 Tip: This method is ideal if you want to pause operations in a region without fully disconnecting.
What happens after disabling a destination?
| Action | Impact |
|---|---|
| ❌ No more product visibility | Hotels, Experiences, and Trips in that destination are hidden |
| 📊 Bookings stay active | Existing bookings are accessible in “My Clients Folders” |
| 🛑 Booking remains editable | You can still modify or cancel existing bookings |
| 🔄 Reconnection possible | You can re-enable the destination later and access all products |
📌 Tip: Planning to switch DMCs for a destination? Just disable the current destination, then request a new connection for that region.
Can I re-enable access to the destination later?
Yes! To re-enable a previously disabled destination:
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Go to Organization > Edit Organization > Parameters
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Tick the checkbox for the desired country under “Destinations Settings”
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Click “Save Changes”
✅ Result:
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If you already had connections to DMCs in that region, they remain intact
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You regain access to all associated products instantly
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No need to send a new connection request unless you're connecting to new DMCs
📌 Tip: Visit the “DMCs” section to discover and connect with partners in newly enabled destinations.
Takeaways
✅ Disable access to a DMC’s products by unchecking destinations in your organization settings
✅ You won’t see products from DMCs in those countries until re-enabled
✅ This doesn’t remove connections – you can restore access anytime
FAQ
Q: Can I fully disconnect from a DMC in KOOB?
📌 No, but removing the destination hides all their products from your catalog.
Q: Will the DMC be notified if I disable their destination?
🛑 No. Disabling a destination is internal to your organization. DMCs will simply no longer see you as an active TO for that market.
Q: Can I manage multiple destinations at once?
✅ Yes. You can select or unselect multiple countries in the same settings page.
Q: Will my bookings be cancelled if I remove a destination?
📌 No. Bookings remain active and editable via the “My Bookings” section.
Related articles
- How to connect to a DMC through KOOB?
- What happens if a DMC declines my connection request?
- How to know if a DMC has accepted my connection request?
- How to restrict user access to certain destinations?
- How to invite users and manage their rights in my organization?
📌 Need help? Visit the KOOB Knowledge Base or contact KOOB Support 🚀