How to access the details of an Experience?

✅ View detailed descriptions and itineraries 📑
✅ Check sustainability scores and contracting conditions 🌿
✅ Extract experience details as PDF or Word documents 📥
✅ Interactive map with highlighted points of interest 🗺️
✅ Browse visual galleries showcasing each experience 📷

🎯 Objective: Quickly access, evaluate, and export comprehensive experience details to facilitate efficient and informed trip planning.

📖 How to Access the Experience Factsheet ?

To view detailed information about any experience:

Click "Experiences" from the left-hand menu.

Use filters (location, theme, duration) to refine your search.

Select the experience thumbnail to open its detailed Factsheet.

Need more information about this section ? How to navigate the Experiences Catalog?

💡 Tip: If multiple languages are available, select your preferred language from the top-right corner; default is English if translation is unavailable.

📍 Key Sections of the Experience Factsheet

The Factsheet includes comprehensive details structured clearly:

📌 General Information:

Experience Title
Location (City, Region, Country)
Distance covered (if applicable)
Duration (days/hours)
Difficulty Level (Beginner, Intermediate, Advanced)
Themes & Segments (Culture, Adventure, Luxury, Family, etc.)
Sustainability Score (Eco-friendly practices)
Detailed Description & Itinerary summary

📷 Visual Elements:

Banner Image – Main visual representing the experience.
Photo Gallery – Click "Show all pictures" to view all images and titles.

📅 Itinerary Breakdown

Detailed daily itinerary information includes:

Day Number & Title (e.g., "Day 1 – Discover the Cultural Heritage")
Location (City & Country)
Daily Activity Descriptions
Meals Included (Breakfast, Lunch, Dinner)
Accommodation Information (Included, Suggested, Free Accommodation, None)
Optional Add-ons (guides, massages, activities)

Points of Interest – Clickable links to landmarks

💡 Tip: To add extra services (e.g., private guide), click on "Add an option to your day".

🌟 Experience Highlights & Additional Information

At the Factsheet’s bottom section, find summarized highlights:

Highlights: Key attractions or activities (e.g., Grand Palace, River Cruise).
Extra Location Info: Accessibility tips, local insights.
Media Links: Related videos or external resources.

📜 Contracting Conditions & Important Notes

Essential booking information clearly outlined:

📝 Contracting Conditions:

Cancellation Policies (e.g., free cancellation up to 45 days before arrival)
Special Terms (supplier-specific terms)
Insurance & Liability Information

📋 Other remarks :

Clothing recommendations (modest attire for temples)
Safety tips (awareness of local security concerns)
Currency and transport suggestions

💡 Tip: Always verify these conditions before final booking confirmation.

✅ Included & ❌ Excluded Services

Understand exactly what is and isn’t covered by the experience:

✅ Included Services:

English-speaking guides
Transportation as outlined
Meals according to itinerary
Drinking water during activities

❌ Excluded Services:

Hotel accommodation (if not explicitly included)
Personal expenses
Travel insurance
Tips and gratuities

💡 Tip: Non-included services can often be added as extras during the booking process.

🗺️ Interactive Map & Points of Interest

The Factsheet includes an interactive map to visualize experience logistics:

Clearly marked pins for landmarks (hotels, attractions, meeting points)
Zoom and navigation controls
Clickable POIs (Points of Interest) for detailed location information

The numbers on the Pin correspond to the points of interest visited on each day of the itinerary.

💡 Tip: Use the map to effectively plan daily logistics and client convenience.

📥 Exporting the Experience as a Document

KOOB allows quick extraction of experience details for client presentations:

Word Document (.docx) – Editable for customization.
PDF Document (.pdf) – Professional format ideal for sharing.

To export:

Click "Export as docx" or "Export as PDF" at the top of the Factsheet.

💡 Tip: PDFs are recommended for proposals; use Word files when modifications are needed.

Quick Reference Table 📌

Factsheet Section	Description & Use
📌 General Information	Overview including themes, difficulty, duration, sustainability
📷 Visual Elements	Images & interactive maps to visualize the experience
📅 Itinerary Breakdown	Detailed day-by-day descriptions, meals, accommodations
🌟 Highlights & Extras	Summarized activities and local tips
📜 Contracting Conditions	Policies, insurance, and practical information
✅/❌ Services Included/Excluded	Clearly defines what’s included/excluded
📥 Export Options	Easy extraction as Word/PDF for external use

VIDEO TUTORIAL

Takeaways

✅ Quickly access detailed experience information and itinerary breakdowns
✅ Evaluate services clearly to ensure informed decision-making
✅ Leverage interactive maps for efficient trip planning
✅ Easily export experience details as professional documents
✅ Enhance client proposals with clear visuals and detailed information

FAQ

Q: Can I download the experience details for client proposals?
📥 Yes, export experience factsheets as editable Word or professional PDF documents.

Q: Are contracting conditions clearly indicated on each factsheet?
📝 Absolutely, detailed cancellation policies, terms information are clearly listed.

Q: Can I view experience itineraries day-by-day?
📅 Yes, itineraries are broken down daily with precise activities, meals, and accommodation details.

Q: Are Points of Interest clickable on the map?
📍 Yes, interactive maps offer clickable Points of Interest with extra location information.

Q: Can I add optional services directly from the factsheet?
➕ Yes, use "Add an option to your day" within itinerary details to include additional options (if offers by your DMC).

📌 Need help? Visit the KOOB Knowledge Base or contact KOOB Support 🚀