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How to add a new transfer to my catalog ?

KOOB allows you to add transfers to your catalog, enabling seamless transportation management within your travel products.

✅ Define key details such as starting and ending points, travel duration, and included services.

✅ Configure different transfer types, including land, air, rail, and boat.

✅ Set up pricing, availability, and compatibility to optimize bookings for TOs.


🚀 Objective: Efficiently manage and customize transfers to ensure smooth connectivity between locations for travelers.

 

Creating a New transfer

  • Go to the Experiences Catalog in KOOB.

  • Click on "Create Experience" and select "Transfer".

 

  • Click Next to proceed.



📌 Tip: Transfers can be standalone services or part of a multi-day itinerary.

 

General Information

Define the core details of the transfer:

  • DMC Reference = Your internal reference
  • Name = Transfer name
  • Description = The description of the Transfer
  • Country = you need to select a country to be able to select a city
  • City = the city where the Transfer starts
  • Region = the region is automatically reported when you select a city
  • Starting Point = the city where the Transfer is started (if the complete transfer is in the same city, then just rewrite the city)
  • Ending point = the city where the Transfer is ended (also here, if the complete transfer is in the same city, then just rewrite the city)
  • Location extra information = in this area, you can enter all the useful location extra information about the Transfer 
  • Duration & Duration Unit = the time that the travelers will spend for this Transfer
  • Distance = the distance of the Transfer
  • Guiding = Select if the Transfer includes a Guide or not. If you select “Yes”, you will be able to select a language.
  • Included Services / Excluded Services : in these areas, you can mention the included or excluded services for this Transfer 
  • Sustainable level : The level of sustainability of this Transfer
  • Accreditation : any label or certification
  • Other remarks:  In this area, you can mention all the extra information regarding this Transfer 

 

  • Edit or click Save and Next.

 

Translating a transfer into multiple languages

KOOB allows you to translate transfers into different languages to ensure accessibility for international tour operators.

How to translate a transfer ?

  • Save the transfer in English (mandatory).

  • Click on the language flag at the top right of the transfer sheet.

Modify the following sections for the selected language:

    • General Information (Name, Description, Included/Excluded services, etc.)


 

    • Specification (Departure station, Name, number, luggages..)


 

    • Media (Image descriptions, links)


 

    • Contracting Conditions (Cancellation terms)

  • Edit or click Save and Next.

📌 Note: If a translation is missing, KOOB will automatically display the English version as the default language.

✅ Tip: Double-check translations and save changes before switching languages to prevent data loss.

 

Transfer Configuration

Enhance the transfer with these settings:

  • Transfer Type: Land, Air, Rail, Boat

  • Departure & Arrival Time (optional)

  • Day/Night Indicator → Use for night trains, buses, etc. 

  • Edit or click Save and Next.

📌 Tip: Night transfers may replace a hotel night.

 

Transfer Specification

  • Land Transfers: Vehicle type, pickup/drop-off points.

  • Air Transfers: Flight number, airline, aircraft, seat class, onboard services, luggage policy, taxes.

  • Rail Transfers: Departure/arrival stations, train details, class, cabin availability.

  • Boat Transfers: Departure jetty, boat info, seat class, luggage policies.

  • Edit or click Save and Next.

📌 Notes : Mandatory fields are displayed with a red asterisk. 

 

Adding Media

Enhance the presentation of your transfer with images and links:

  • Images

    • Upload high-quality visuals.

    • Rename images for clarity.

    • Set a thumbnail for the transfer listing.

    • Edit or click Save and Next.
  • Links

    • Add external links for additional information.

    • Use the "+ Add a Link" button to insert multiple references.

  • Edit or click Save and Next.

📌 Tip: A minimum of three images is recommended to improve engagement.

 

Configuring Pricing

Ensure flexible and accurate pricing to optimize bookings.

Adding a pricing period

  • Click on "Add Period" to define when the transfer is available.

  • Select:

    • Days when the transfer can be booked.

    • Availability Type:

      • ✅ Free Sales → Instant confirmation

      • ⏳ On Request → Requires DMC manual confirmation approval

      • ❌ Stop Sales → Not available

 

Setting Prices

  • Per Pax (Yes/No) → Define if pricing is per person.

  • Base Price → Enter the cost of the transfer.

  • Currency → Select the relevant currency.

  • Min - Max Pax → Define booking limits.

  • Add Pax Range → Customize prices for group sizes (e.g., 1-2 pax = $50, 3-5 pax = $40).

  • Add Children’s Price Conditions → Specify age brackets and rates.

  • Add Additional Periods → Define seasonal pricing variations.

 

 

  • Select whether or not you want this transfer to be sold standalone on the marketplace, or whether it can only be sold as an option to a programme. 

  • Edit or click Save and Next.

📌 Tip: Seasonal pricing can help maximize revenue during peak and low-demand periods.

 

Setting contracting conditions

  • By default, the cancellation conditions from your organization settings will be applied.

  • Edit or click Save and Next.

     

📌 Tip: Clearly stated cancellation policies reduce disputes and improve operational efficiency.

📌 Note : TOs must accept your terms before confirming a reservation.

 

Adding Options & Extras

Enhance the transfer by adding bookable extras:

  • Go to the Options/Extras tab.

  • Click the search bar to find compatible add-ons.

  • Link options like premium vehicles, luggage handling or VIP upgrades to the transfer.

  • Click Save and Finish

 

Promotions & Supplements

Adjust pricing dynamically through discounts or surcharges:

  • Click on the Promo/Sup tab (top left).

  • Select "New" to create a new deal.

  • Define:

    • Name, Period, and applicable Days.

    • Type (Promotion %, Promotion Amount, Supplement %, Supplement Amount).

    • Whether it applies per Pax.

    • TO Access → Select TOs that can access the deal.

  • Set the status to Operational to activate it.

📌 Tip: Expired promotions will automatically move to Archived but can be reactivated later.

 

Exporting transfers as Word/PDF

KOOB allows you to export transfers as professional documents for sharing with partners.

  • Open a transfer.

  • Click the export button in the top-right corner.

  • Choose Word or PDF format.

📌 Tip: Use PDF exports for external distribution and Word for internal editing.

 

Video Tutorial

 

Takeaways

✅ Always define clear start/end points, duration, and transport type.
✅ Customize pricing periods and pax ranges for flexibility.
✅ Use guiding and sustainability details to enhance the experience.
✅ Add extras to increase revenue potential.
✅ Translate details to reach more international TOs.

 

FAQ

Q: Can I edit a transfer after publishing?
✅ Yes! All fields can be updated at any time.

Q: What if I don’t set a price?
⚠ The transfer won't be bookable on the KOOB marketplace.

Q: Can I duplicate a transfer to save time?
✅ Yes! Use the duplicate function to replicate and adjust an existing transfer.

 

Related Articles

📌 Need help? Visit the KOOB Knowledge Base or contact KOOB Support for assistance. 🚀