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How to translate a Hotel factsheet into multiple languages in KOOB?

Ensuring that hotel descriptions are available in multiple languages helps Tour Operators (TOs) worldwide better understand hotel offerings and make informed booking decisions. KOOB provides a built-in translation feature that allows DMCs to manually input hotel descriptions in various languages, ensuring that TOs receive localized and accurate hotel information.

✅ Manually input translations for multiple languages.
✅ Improve accessibility for TOs operating in non-English markets.
✅ Translate key hotel details such as descriptions, sustainability commitments, and cancellation policies.
✅ Enhance multilingual distribution to maximize global sales.

🚀 Objective: Provide clear and professional translations for hotel content, ensuring TOs can confidently present hotel options to their clients.

 

Understanding language support in KOOB

By default, all hotel factsheets must be entered in English, as it is the mandatory system language. If translations are unavailable, KOOB will display the English version to TOs on the marketplace.

🌍 KOOB’s Supported Hotel translation languages:

  • English (mandatory)
  • French
  • German
  • Spanish
  • Italian
  • Dutch
  • Portuguese

 

📌 Tip: If your TOs operate in a non-English-speaking market, translating key hotel factsheets boosts engagement and conversion rates.

 

How to add a new language to a hotel factsheet ?

To add translations for a hotel factsheet, follow these steps:

  • Enter and save the hotel details in English first.

 

  • Click on the language flag at the top right and select the desired language to switch input mode.

 

Edit translatable sections, including:
  • General Information → Hotel description & unique selling points.


✅ Example Translation:
EN: "This luxury beachfront hotel offers breathtaking ocean views and world-class hospitality."
FR: "Cet hôtel de luxe en bord de mer offre une vue imprenable sur l'océan et un service d’hospitalité de classe internationale."

 

  •  Sustainable Commitments → Durability-related details.

  • Information for Internal Use → Internal notes for DMC operations.

 

🌍 Automatic Translations: Some structured fields are automatically translated by KOOB.

  • Services & Facilities

 

  • Hotel typology, location, styles

📌 Reminder: If a translation is incomplete or missing, KOOB will default to English for that section.

📌 Note: Internal-use information does not always require translation, as it is mainly for DMC operations.

 

Translating other hotel factsheet sections

Besides the main hotel description, KOOB allows translations for various key sections that provide essential details for TOs.

✔ Rooms

  • Translate room names (e.g., "Deluxe Suite" → "Suite Deluxe").

  • Provide a detailed description of the room, including:
    • Size and layout (square meters, separate living areas, balconies).
    • Bed configurations (King, Twin, Sofa Bed, Extra Bed option).
    • Room amenities (e.g., minibar, safe, air conditioning, coffee machine).
    • View descriptions (Garden View, Ocean View, City View).
    • Unique room features (e.g., Jacuzzi, Walk-in Shower, Smart TV).

📌 Tip: Ensure the translations maintain a consistent structure across all room types for clarity.

✔ Note : Room facilities are automatically translated by KOOB.

 

✔ Restaurants 

  • Translate restaurant names and indicate cuisine types (e.g., "The Olive Garden – Mediterranean Cuisine").

  • Include key details:
    • Opening hours (Breakfast, Lunch, Dinner).
    • Buffet or à la carte service.
    • Special dietary options (Vegetarian, Vegan, Gluten-Free).
    • Ambiance and setting (e.g., Rooftop dining, Beachfront seating, Live Music).
    • Signature dishes or specialties (e.g., "Authentic Italian Pizza, Fresh Seafood Platter").

📌 Tip: Highlight popular dishes and unique experiences to make the dining experience more appealing.

✔ Note : Restaurant facilities are automatically translated by KOOB.



✔ Meeting Rooms

  • Translate meeting room names (e.g., "Grand Ballroom" → "Salle de Bal Royale").

  • Provide key specifications:
    • Capacity per setup (Theater, Classroom, U-shape, Banquet).
    • Room size (in square meters).
    • Available facilities (Projector, Sound System, Whiteboard, Microphones).
    • Additional services (Catering, Event Planning, Technical Support).
    • Corporate amenities (High-speed Wi-Fi, Video Conferencing, Breakout Rooms).

📌 Tip: Make sure technical terms (e.g., "AV Equipment", "Wireless Microphones") are correctly translated.

✔ Note : Meeting Room facilities are automatically translated by KOOB.

 

✔ Amenities → Additional hotel services.

  • Translate common amenities:
    • Wellness & Spa (Sauna, Massage Services, Fitness Center).
    • Entertainment & Recreation (Kids Club, Water Sports, Evening Shows).
    • Business Facilities (Co-Working Spaces, Executive Lounge).
    • Concierge & Transport Services (Airport Transfers, Car Rental, City Tours).

📌 Tip: Ensure consistent terminology for amenities across all hotels to avoid confusion.

 

✔ Cancellation Policies

  • Translate all policy-related text, including:
    • No-Show Penalties (e.g., "100% charge applies for no-shows").
    • Refundable vs. Non-Refundable rates.
    • Exceptions and blackout dates (e.g., "Holiday periods may have stricter policies").
    • Booking amendments conditions.

 

📌 Tip: Use clear and precise wording to avoid misinterpretation of cancellation terms.

 

Saving & verifying translations

Once all sections are translated:

  • Double-check each language version to ensure accuracy.
  • Switch between languages using the flag icon to verify translations.

 

📌 Reminder: If TOs report missing or incorrect translations, revisit the language selector and update the relevant sections.

 

Takeaways

✅ Enhances accessibility for international TOs.
✅ Ensures accurate communication of hotel offerings.
✅ Boosts global bookings by catering to multiple markets.
✅ Improves user experience and eliminates language barriers.

 

FAQ

Is English mandatory for hotel factsheets?
✅ Yes! English is the default system language. If no translation is available, KOOB will display the English version.

Can I add multiple translations for a hotel?
✅ Yes! You can add translations in multiple languages, including French, German, Spanish, Italian, Dutch, and Portuguese.

What happens if I don’t translate a section?
⚠️ If a section remains untranslated, KOOB will automatically display the English version instead.

Are facilities and room amenities automatically translated?
✅ Yes! KOOB automatically translates structured fields like hotel typology, facilities, and services.

How do I verify translations before publishing?
📌 Use the flag icon at the top right to switch between languages and review translations.

Can I edit translations after publishing the hotel?
✅ Yes! You can update or correct translations at any time by reopening the factsheet and modifying the text.

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📌 Need help? Explore our KOOB Knowledge Base or contact KOOB Support for further assistance. 🚀